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Service & Support

Sagwell - Formula Service

Sagwell provides free formula services for customers with the following needs:

  • installation

    1.Customers who want to use Sagwell's metal powders and need guidance on adjusting their existing formulas.

  • After Service

    2.Customers already using Sagwell's metal powders but seeking further improvements in product performance through formula adjustments.

  • training

    3.Customers aiming to enhance the cost-effectiveness of their products by optimizing their formulas.

After receiving customer requests, our experienced technical team will provide tailored formula recommendations based on their specific needs.

Sagwell - Customization Service - Tailored Solutions for Your Needs

At Sagwell, we understand that every project has unique requirements. Our customization services are designed to meet specific demands, including:

Particle Size Adjustment:

Fine-tuning powder granularity for optimal performance.

Purity Enhancement:

Meeting stringent industry standards with high-purity materials.

Specialized Formulations:

Developing powders for unique applications.
Click here to discuss your project with our experts and explore how we can tailor our solutions for you.

Sagwell - Technical Support
Sagwell provides free technical support to customers:

Pre-sales:
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After-sales:
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Pre-sales:

Addressing inquiries before purchase, including product pricing, recommendations on suitable powder grades, and introductions to powder composition/features.
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Over 15 years ODM OEM

OEM ODM order Let customers better promote their own brands
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After-sales:

Assisting customers with any questions encountered while using Sagwell powders, such as maximizing the advantages of our powders or post-sample discussions.
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Professional RD Team

Our R&D department accounts for 60% of the entire company .

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Additionally, for customers who purchase our metal powders, Sagwell offers ongoing support services, including regular follow-ups, formula updates, and quality monitoring.

Sagwell - Ordering Process

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    Step 1
    Contact us to discuss specific requirements.
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    Step 2
    Our technical team will recommend suitable metal powders and address any inquiries.
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    Step 3
    The customer places an order for samples.
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    Step 4
    Sagwell arranges production at our own facility or ships from available stock.
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    Step 5
    The customer receives the samples and begins testing.
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    Step 6
    Communicate the sample test results with us.
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    Step 7
    Our factory proceeds with mass production and delivery.
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    Step 8
    The customer receives the final product.
Inquiry & Order


Sagwell - Special Packaging Services


Neutral Packaging Available:
Outer packaging features logo-free iron drums, with inner bags also free of branding.

Custom Packaging Upon Request:
Tailored to your specific requirements (additional fees may apply).
If you require special packaging, please inform us when placing your order.


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